TOWARDS COMPLETE well-being

Captain Anoop S Nair, Chief Operating Officer, Spa Hibiscus, Delhi, shares his vision of holistic wellness with Priyanka Parshurami.

WHAT INSPIRED YOU TO START THIS WELLNESS JOURNEY WITH SPA HIBISCUS?

Spa Hibiscus started as a holistic wellness brand in 2008 with a vision to make wellness affordable and bring it to the common people as a one-stop-shop for wellness, encompassing products, services, consultancy, education et al. Hence, its tagline ‘Think wellness, Think Hibiscus’.

HOW DO YOU APPROACH SPA CONSULTANCY, AND WHAT SETS YOUR CONSULTANCY SERVICES APART?

At Spa Hibiscus, we pride ourselves in creating significant brands across the globe. When we create a spa brand, or consult for a wellness project, it is important that we create a truly unique wellness space. Right from the concept to the design, products and treatments, every aspect should be unique and yet be well woven into the overall space, which in most cases is a resort.

“A deep understanding of the client’s expectation and the environment, coupled with our experience, usually helps us in addressing accurately our clients’ needs and expectations.”

HOW DO YOU IDENTIFY AND ADDRESS THE UNIQUE NEEDS AND PREFERENCES OF YOUR CLIENTS DURING THE CONSULTANCY PROCESS?

Every project is different and caters to a specific clientele. It has its unique geography and competition. A deep understanding of the client’s expectation and the environment, coupled with our experience, usually helps us in addressing accurately our clients’ needs and expectations. An elaborate project brief, along with detailed study of the project, will mostly deliver the desired results.

WHAT CURRENT TRENDS AND INNOVATIONS IN THE WELLNESS AND SPA INDUSTRY DO YOU PRIORITISE IN YOUR CONSULTANCY?

A well-conceptualised and uniquely designed space will create harmony and balance. Hence the focus is getting the concept right, and then weaving the whole wellness experience into this concept. The idea is always to create a holistic wellness space, which creates balance not just within us, but in society, too. We are always very cognisant of ensuring the space is green, environment friendly and uses the latest trends in wellness.

DESCRIBE YOUR SIGNATURE TREATMENTS. WHAT MAKES THESE TREATMENTS SPECIAL?

Our signature treatments are derived from ancient traditions and delivered using modern technology. The ingredients are natural, authentic and beneficial. Whether it is our Sheeth Kriya for summer or Shodhan Kriya or a simple Navra Kizi facial, the results are extremely effective.

WHAT IS THE DESIGN PHILOSOPHY BEHIND THE INTERIORS?

Wellness is energy channelising in the right direction. Hence when we create a wellness space, we ensure that the energy flow in the space is not blocked. We take into account the Vastu and align the space as far as possible with these principles. We ensure that the space has a calming effect and its design should help to create balance and calm.

HOW DO YOU INCORPORATE ELEMENTS LIKE LIGHTING, SOUND AND SCENT TO ENHANCE THE OVERALL SPA EXPERIENCE FOR YOUR CLIENTS?

A good spa is a sensory delight. It will address all the five senses and hence will deliver a holistic experience. Light, sound and scent are all not just an integral part of our spa design, but even the service design.

WHAT ARE YOUR PLANS FOR THE GROWTH OF SPA HIBISCUS?

Today, Spa Hibiscus is perhaps the only company in the world, which provides complete wellness solutionsfrom wellness operations to consultancy and even customised authentic Ayurvedic products. It is on a journey to become one of the most sought after and prestigious wellness companies in the world. With a vision to expand our services and products to the North American market, Hibiscus has set up a branch office in Toronto, Canada. Currently, this office is conceptualising, designing and will soon be operating three spas in Ontario, and will eventually expand to North America and Europe.